Free shipping only applies to certain products, not all products are eligible for free shipping. Does not apply for none Garagistic Manufactured Items. Oversized items, overly heavy items such as but not limited to: body kits/panels, subframes, wheels, are examples of products that are not eligible. If you have multiple items in your cart, the order can be disqualified from free shipping based on the total dimensional weight.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. International orders that are refused will incur a return shipping fee which will be deducted from the refund. All shipping costs are non-refundable.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). International orders that are refused will incur a return shipping fee which will be deducted from the refund. All shipping costs are non-refundable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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